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AA: Service Manual / Twelve Concepts for World Service 2021-2023

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Two titles in a single booklet. The A.A. Service Manual is a critical resource for A.A. members involved in service. Chapters cover the roles of GSRs, DCMs, delegates, directors and trustees, as well as what happens at G.S.O. and Grapevine. Substantive appendices cover the principle of rotation, the Third Legacy Procedure and much more. In Twelve Concepts for World Service, A.A. co-founder Bill W. articulates the principles by which A.A.’s world service operates and recounts how these emerged through A.A.’s early history and experience.
Revised and fully reformatted in 2021.
General Service Conference-approved

The manual opens with a history of AA services, explains the Conference structure and its year-round importance.  It includes the Conference Charter and General Service Board Bylaws.  The Concepts - principles of service that have emerged from AA's service accomplishments and mistakes since it beginning - are set forth by Bill W.   

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